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For the victims of GBV, the following services are crucial:

– Protection against violence;

– Protection of personal safety;

– Access to legal support;

– Psycho-social support and social assistance in the post-violence process,

– Complaints and notice mechanisms.

The following list presents the main institutions, organizations and support lines that provide such services:

Provincial Directorates of the Ministry of Family and Social Policies

In cases where no VPMCs are available, the Provincial Directorates of the Ministry of Family and Social Policies may be contacted for counseling services, psycho-social support, shelter and financial assistance.

You can contact the following support lines:

Call 183 for the Social Service Consultation Line;

Call 144 for the Social Assistance Line;

To contact the Family and Social Policies Provincial Directoratesplease click here .

 Violence Prevention and Monitoring Center (VPMC)

Violence Prevention and Monitoring Centers are centers opened by the Ministry of Family and Social Policies and operated by specialized personnel who aim to prevent violence.

The VPMCs provide various services such as nurseries, temporary financial assistance, employment support, guidance and counseling, legal and medical support.

VPMCs are accessible 24 hours a day, 7 days per week.

If you are exposed to violence, you can directly contact these centers.

Thanks to the Istanbul Convention, refugees can also benefit from VCPMs.

To access to the addresses and contact information of VCPMs in Turkey please click here

Women´s Health Care Centers are the centers providing services with the support of UNFPA (United Nations Population Fund) and ECHO (European Civil Protection and Humanitarian Aid Operations) and with the aid of the Ministry of Health, the Ministry of Family and Social Policies, various NGOs and universities. Women´s Health Care Centers exist in different cities such as Adana, Adıyaman, Ankara, Batma, Bursa, Diyarbakir, Eskisehir, Gaziantep, Hatay, Izmir, Kahramanmaraş, Kocaeli, Konya, Mardin, Mersin and Sanliurfa. For detailed information about the centers please click here.

The Poppy (tur: Gelincik) Center, run by the Ankara Bar Association, provides free legal support for victims of violence, women, children and LGBTI people and directs them to psychologists and social workers if needed. In addition to going directly to the center, you can also call the Poppy (Gelincik) Support Line through 444 43 06, which is open 24 hours a day, 7 days a week.

Address: Ihlamur Sok. No:1 Kızılay/Ankara Phone: 444 43 06

E-mail: [email protected]


Toggle ContentThe Purple Roof Women´s Shelter Foundation aims to combat gender-based violence. The foundation provides shelter, legal counseling and support for victims of violence

Address: Katip Mustafa Çelebi Mah. Anadolu Sok. No:23 D:7-8 Beyoğlu/İstanbul

Phone: 0212 292 52 31 – 32

E-mail: [email protected]


The Women´s Solidarity Foundation works for the protection of migrant women. The foundation provides counseling and support services for the protection against violence, for forensic medicine and for the provision of safety.

Address: Tomtom Mah. Yeni Çarşı Cad. Galatasaray Apt.
No:26 D:8-9 K:4 Beyoğlu/İstanbul

Phone: 0212-251 58 49-50

E-mail: [email protected]


Helsinki Citizens´ Assembly provides support for asylum seekers and refugees who have been subjected to violence. Victims might receive psychological and social support, medical case management, translation services or they might be accompanied to health services.

Address: Akşemsin Mah. Karamuk Sok. No:26 Fatih/İstanbul

Phone: 0212 531 40 28

E-mail: [email protected]


The Refugee Rights Center provides comprehensive and free legal advice.

Address: Refik Saydam Cad. No:39 Dilber Apt. No:11, Beyoğlu/İstanbul

Phone: 0212 292 48 30

E-mail: [email protected]


The Association for Solidarity with Asylum Seekers and Migrants provides support services for refugees.

UNHCR is one of the main cooperation partners of SGDD-ASAM. UNHCR cooperates and conducts the field activities for SGDD / ASAM.

You can access detailed information on the centers and representative offices at or by calling the center. You can also call the emergency support line.

Emergency Support Line: 444 48 68

The Human Resources Development Foundation is one of the organizations that cooperates and conducts field activities in cooperation with UNHCR. It supports refugees within service centers in different cities. You can contact HRDF directly for further information.

Address: Yeni çarşı Cad. No: 34 Beyoğlu / İstanbul 34425

Phone : +90 212 293 1605


Toggle ContentThe Association for Solidarity with Refugees provides support on refugee issues.

Address: Uğur Mah. 848 Sok. No:16 Konak/İzmir

Phone: 0232 483 54 21

E-Mail: [email protected]


The Refugee Support Association provides legal support. The association is easily reachable via the support line.

Support Line: +90 312 427 27 02


Phone: +90 0312 427 27 02

E-mail: [email protected]

You can get support from the KAMER Foundation after you encountered violence or other issues by calling the 24- hour support line.

You can find further information about the services by visiting the website or calling the foundation directly.

Address: Ali Emiri 3. Sok. Es-Şal Apt. No:1-2 Yenişehir/Diyarbakır

Phone: 0412 228 10 53

E-Mail: [email protected]


24-hours hotline: 0530 664 44 10

The Mor Salkım Women’s Solidarity Association supports the combat against violence against women.

Address: Municipality of Nilüfer Association Locations, Konak Mah. Seçkin Sok. 23/1 Nilüfer/Konya

Phone: 0531 033 88 44

E-Mail: morsalkimderneğ[email protected]